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Logistics Technician

Mountain View Window and Door is pleased to present the position of Logistics Technician. In this position you will help with the management of the warehouse, products received and delivered, maintenance of the building and fleet, assisting the team with projects and services. Mountain View is a team-oriented company with room for growth. We are looking for someone who wants to learn, grow and be a part of our team.

POSITION OVERVIEW:

The Logistics Technician is responsible for materials Equipment, warehouse management, will call management receiving, delivery support, material handling, and vehicle maintenance. In addition, the Technician will help with handling service calls for customers having problems with prior installations (or parts) and resolve issues on site to the client’s satisfaction. The Technician loads and unloads trucks and makes deliveries as per the schedule.

PRIMARY RESPONSIBILITIES:

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

ATTENDANCE - Regular and predictable attendance is required for this position; the scheduled hours for this position are 7:30am – 4:30pm. This schedule is open to change as needed for the completion of Company work, and it is to be set by management.

TRUCK PREPARATION – The Technician ensures trucks are fully loaded with all required materials and tools for each job, verifying order completeness to avoid repeat trips and delivering on time per instructions.

CLIENT RELATIONS – The Technician professionally engages with clients to uphold Mountain View’s reputation, ensures clear communication and demonstration of products, secures necessary signatures and payments, and promptly reports any issues to the Logistics Manager.

SERVICE CALLS – The Technician conducts on-site service calls to assess and resolve issues with windows, doors, or hardware, either completing repairs immediately or documenting the problem and required materials for follow-up, while ensuring the site is clean, the customer signs off, and photos are taken for records.

MATERIAL DELIVERIES – After receiving the Delivery Schedule, the Technician reviews the Purchase Order for a material count and gathers the order and loads the truck. The Technician secures the items and delivers a complete order to the job site, prior to sign-off and collection for the amount due.

TEAMWORK – The Technician fosters respectful teamwork, takes accountability, and collaborates with the logistics team to resolve issues before escalating to management.

SPECIAL ASSIGNMENTS – The Technician may be assigned special projects and other related duties to handle. The Technician will maintain company vehicles including service, cleaning, maintenance, and proper signage.

KNOWLEDGE, SKILLS, EDUCATION AND EXPERIENCE FOR THE JOB:

Minimum 3-5 years of experience required in the construction industry.

High school diploma or GED preferred.

Attention to details, accurate measurements and thoroughness of work coupled with efficiency.

Basic math skills that include adding, subtracting, multiplying and dividing in all units of measure using whole numbers, fractions and decimals. Prior use with a tape measure, converting metrics to fractions, and calculating percentages and angles.

Able to read and write and comprehend instructions, correspondence and memos; speak effectively and present information to customers and other co-workers with prior exerience in customer relations and service.

Basic computer skills, including electronic mail, and able to use a web browser to look up parts, maps, etc.

A valid driver’s license in the state of Colorado with a clean driving record is required. Ability to operate and manage the maintenance of company trucks.

Re-glazing windows Certification or achieved within 6 months on the job.

Be knowledgeable in Anderson window and door parts, and how to identify them quickly or pull together all of the elements necessary for quick research.

Ability to see the situation from the customer’s point of view.

PHYSICAL CONDITIONS:

Frequently on your feet.

Lifts and carries items up to 25 lbs. over 2/3rds of the time; up to 50 lbs. frequently; and occasionally 100+ lbs.

A job may require heavy physical activity and strenuous daily activity of a productive nature.

The Technician works above ground, frequently using ladders and scaffolding, with occasional exposure to dimly lit or confined spaces.

Job may require minimal overnight travel on rare occasions.

BENEFITS:

· Competitive hourly rates beginning at $24.00. Pay based on experience.

· Health, dental, vision, life insurances available.

· 401k with company matching.

· Paid vacation and holidays

Come in and apply Monday - Friday 8:00 am - 4:00 pm.

815 S Jason St

Denver, CO 80223

303-649-2217

Sales Support Specialist

The Sales Support Specialist will be an active member of the Operations and Sales Team and will report directly to the Sales Manager. The Sales Support Specialist will help ensure that operations at Mountain View Window & Door (MVWD) are as effective and efficient as possible. The Sales Support Specialist will provide assistance to various teams through a variety of tasks related to organization, communication, and daily operations.

Requirements:

• Answer and direct incoming phone calls.

• Greet and welcome guests when they arrive to the office, take down appropriate contact information and pass along to appropriate personnel, and direct visitors to the appropriate person.

• Provide basic, clear and accurate information in-person and via phone/email.

• Ensure the reception area and showroom are tidy and presentable, with all necessary stationary and materials (e.g. pens, business cards, forms and brochures). Stock and supply waters, sodas, coffee area, and front desk coffees for visitors. Update daily “Welcome Board”.

• Complete opening and closing procedures. • Receive, sort and distribute daily mail/deliveries.

• Assist with preparing all outgoing mail. • Update calendars and assist personnel with meeting scheduling, meeting setup and cleanup as needed.

• Provide support to the Office Manager for customer and payment tracking, including organization of invoices, receipts, PO receivers, authorization forms, and any other documentation related to customer orders and projects.

• Process vendor bills and statements, review and file all paperwork associated with these tasks.

• Support building permit verification process.

• Carry out various administrative duties such as filing, typing, copying, binding, scanning, follow-up calls, etc.

• Assist with truck deliveries upon request.

• Attend team and organizational meetings, activities and events as required.

• Collaborate with staff and perform job duties to advance the company’s vision and mission.

• Demonstrate the ability to work independently and within a team, seek guidance as appropriate.

• Comply with all company policies and procedures.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand and walk, as well as bend, squat, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds, more when assisting with larger truck deliveries. Ability to sit for up to 8-hours a day performing administrative duties and data entry.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Generally normal office conditions. There is typically a moderate level of noise in the office.

Benefits:

· Health, dental, vision, life insurances available.

· 401k with company matching.

· Paid vacation and holidays